Terms and Conditions of 50crowns Casino

These Terms and Conditions govern your use of our platform at 50crowns-casino.uk, operated by Hollycorn N.V. under Curaçao licence 8048/JAZ2019-015. Take a moment to read them before you register or play.

How and When You Accept Our Terms

By ticking the acceptance box during registration, opening an account, or simply logging in and placing a wager, you confirm that you have read, understood and agreed to these Terms and Conditions. Acceptance takes effect immediately and applies to every session on our platform, whether you play on desktop or on the mobile-optimised site.

If you do not agree with any part of these terms, you must not register or continue using our services. Continued play after we publish an update counts as acceptance of the revised version, as set out in the section on changes below.

1. These terms form the entire agreement between you and us regarding your use of our platform.
2. We may reference separate rules for specific promotions; those rules supplement these terms.
3. If any clause is held invalid, the remaining clauses stay in full force.
4. The English version prevails if translations of these terms differ in meaning.

Who May Register and Play

Eligibility, residency and one account rule

You may hold one account only, and you must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if higher. We do not accept players from the United States, France, the Netherlands, Belgium, Spain, Italy, Sweden, Greece, Romania, Portugal, Switzerland, Israel, Russia, Ukraine, Lithuania, Latvia, Estonia, Iran, Iraq, Syria or North Korea. It is your responsibility to check whether online gambling is lawful where you live.

During registration you must give accurate, current and complete details, including your legal name, date of birth and address. One account per person, per household, per IP address and per payment method applies. Sharing an account, lending credentials or registering on behalf of another person is a breach of these terms and may lead to forfeiture of balances and closure of all linked accounts.

1. You must complete our KYC process (identity document, proof of address and payment method verification) before your first withdrawal.
2. KYC checks are normally processed within 72 hours.
3. We may request additional documents at any time to confirm your identity, age or source of funds.
4. False or misleading information voids all winnings tied to the affected account.

Deposits, Withdrawals and Verification

Payment rules

You can fund your account with Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, Google Pay or the supported cryptocurrencies (BTC, ETH, LTC, USDT, DOGE). Withdrawals are processed via Visa Debit, Mastercard Debit, Bank Transfer, Trustly, Skrill, Neteller, MiFinity, Jeton or cryptocurrency. The minimum deposit and minimum withdrawal are both 15 GBP or the equivalent in your chosen currency, and we apply no fees to deposits or withdrawals.

Withdrawals are usually processed within 0 to 1 hours of approval, though your bank or payment provider may need longer. Withdrawal limits are capped at 3,000 GBP per day and 15,000 GBP per week; VIP players may enjoy higher limits according to their level. You may only withdraw to a payment method registered in your own name, and we must verify your identity before the first withdrawal is released.

An account that stays inactive for twelve consecutive months is considered dormant. We may apply a reasonable administrative fee to dormant accounts, as permitted by the licence, and we will notify you at your registered email address before doing so.

1. Deposits must come from a source lawfully owned and controlled by you.
2. Third-party payments are rejected and returned to the sender.
3. Wagering with funds you cannot afford to lose breaches our responsible gaming policy.

Bonus and Promotion Rules

General conditions for all offers

Bonuses, including the welcome package, weekly reloads, cashback, tournaments and Drops & Wins prizes, are governed by these general rules together with the specific terms published with each offer. Where the two conflict, the specific terms prevail. Bonus funds are not withdrawable cash; they convert to real funds only after the stated wagering requirement is met.

Each promotion has a wagering requirement, a validity period and, in most cases, a maximum win cap; the exact figures appear on the promotion page itself. Until a bonus wagering requirement is met, we may cap the maximum bet per spin or round, and placing larger bets can void the bonus and any winnings derived from it.

We treat the following as bonus misuse: claiming a promotion more than once through multiple accounts, using bonus funds purely to build a balance with minimal-risk betting patterns, deliberately exploiting software errors, or opening accounts solely to extract promotional value. Where misuse is established, we may cancel bonuses, reverse winnings and close the accounts involved.

1. One bonus is active per account at a time unless the offer states otherwise.
2. Expired bonuses and unconverted winnings are removed after the validity period ends.
3. Certain games may be excluded from wagering contribution; excluded games are listed with each offer.
4. Winnings above a promotion's maximum win cap are removed at conversion.
5. We may withhold or reclaim bonuses where evidence of organised play or syndicate behaviour exists.

Conduct We Do Not Permit

Fraud, abuse and circumvention

We reserve the right to suspend, investigate and close any account involved in the activities listed below. In serious cases we report the matter to the relevant authorities and payment providers, and winnings connected to the breach are forfeited.

Chargebacks and payment disputes opened after funds have been wagered are treated as fraud. If a chargeback is lodged against us, we may block all linked accounts, and you agree to reimburse the disputed amount plus any administrative costs we incur.

1. Fraud, chargebacks, reversed payments or providing false registration data.
2. Multiple accounts held by one person, per household or per shared device.
3. Bonus abuse, promotional abuse or coordinated group play against the house.
4. Collusion with other players or use of bots, scripts, artificial intelligence or automated tools.
5. Use of VPN, proxy or similar technology to disguise your true location or access the platform from a restricted country.
6. Exploitation of software bugs or errors; report them to [email protected] instead.
7. Any unlawful, abusive or harassing behaviour toward staff or other players.

Limits and Self-Exclusion

Your tools and our obligations

Gambling must remain entertainment. You can set deposit limits, loss limits and session reminders from your account settings at any time, and we apply requested limits immediately. Our support team is available 24/7 via live chat and email to help you set up or adjust any limit.

If you want a break, you can self-exclude for a fixed period or permanently. During self-exclusion we close your account, block promotional communications and refund any standing balance to your verified payment method. Self-exclusion cannot be reversed before its stated end date. If we notice patterns suggesting gambling-related harm, we will contact you and may apply protective measures, including limits or temporary suspension, under our licence obligations.

Free, confidential help is available from GamCare, BeGambleAware and GAMSTOP. Residents of Great Britain can also register with GAMSTOP to block access to all licensed gambling sites in one step.

1. Limits and self-exclusion requests made in writing take effect without delay.
2. Setting up a new account while self-excluded is a breach of these terms.
3. We never market to players who have self-excluded or requested a cooling-off period.

Closing Your Account and Raising Complaints

You may close your account at any time by contacting our support team. We will process the closure and return any withdrawable balance to a verified payment method in your name. We may also close or suspend an account where these terms are breached, where we are legally required to do so, or where we reasonably suspect unlawful activity.

If you have a complaint, contact our support team first via live chat or [email protected]. If the matter is not resolved to your satisfaction, you may escalate it to the Complaints Officer in writing, and we will respond with a final decision within a reasonable timeframe. Nothing in these terms limits any statutory rights you may have under the law of your jurisdiction. These terms are governed by the laws applicable to our operation under the Curaçao licence, and disputes fall under the jurisdiction defined therein, without prejudice to mandatory consumer protection rules in your country of residence.

1. Complaints are logged and answered in the language of your account where possible.
2. Escalated complaints receive a written outcome with reasons.
3. Alternative dispute resolution may be available depending on your place of residence.

How We Update These Terms

We may amend these Terms and Conditions at any time to reflect changes in the law, our licence conditions, our services or our responsible gaming obligations. The current version is always published on this page with its effective date, and material changes are additionally announced by email to your registered address or by notice on our platform.

Unless the change is required by law or reduces risk to players, we give reasonable advance notice before it takes effect. If you continue to use our platform after the effective date, the amended terms apply. If you disagree with a material change, you may close your account before the effective date, and we will return your withdrawable balance.

We recommend revisiting this page periodically. Questions about any clause go to [email protected], where our team answers around the clock. 50crowns Casino thanks you for playing with us and wishes you a safe, enjoyable experience on our platform.

Frequently asked questions

How old do I have to be to play at 50crowns Casino?

You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if that is higher, and you must complete identity verification before your first withdrawal.

Can I hold more than one account?

No. One account per person, per household, per IP address and per payment method applies. Additional accounts may be closed and related winnings forfeited.

Do you charge fees for deposits or withdrawals?

No. We apply no fees on our side, although your bank, wallet provider or crypto network may charge its own processing costs.

What happens if I break a bonus rule?

We may cancel the bonus, remove unconverted winnings and, in cases of deliberate abuse, close the account. Check the specific promotion terms for the wagering requirement, bet cap and excluded games.

How do I self-exclude from the platform?

Contact our support team via live chat or email at any time, day or night. We will close your account for the period you choose and stop all promotional communication for its duration.